ANALYST - INBOUND CHAT - CUSTOMER OPERATIONS (PUNE)

Analyst - Inbound Chat - Customer Operations (Pune)

Analyst - Inbound Chat - Customer Operations (Pune)

Blog Article

We're searching a driven and customer-focused Associate to join our growing Customer Operations team in Pune. In this role, you will be the first point of interaction for our customers via our live chat platform. You'll deliver exceptional assistance, handling a wide range of questions in a timely and effective manner.

If you have a strong understanding of customer service principles, are comfortable with technology, and demonstrate excellent communication abilities, we encourage you to submit your application.

  • Responsibilities include:
  • Responding to customer questions via live chat
  • Assisting with technical issues and providing service information
  • Maintaining accurate customer records in our platform
  • Communicating with other departments to ensure a seamless journey

Join Eclerx as an Inbound Chat Analyst in Pune

Are you enthusiastic about providing excellent customer service? Do you have a knack for interacting with people online? If so, then Eclerx might be perfect for you! We are currently seeking skilled Inbound Chat Analysts to join our team in Pune. As an Inbound Chat Analyst, you will be the first point of interaction for our customers via live chat. You'll resolve their queries, deliver support, and maintain a positive customer experience.

At Eclerx, we offer a dynamic work environment where you can develop your read more skills and contribute in our success. We also provide competitive compensation and benefits packages to ensure our employees are appreciated.

Should you in this exciting opportunity, please apply today!

Client Services : Inbound Chat Analyst Opportunity at Eclerx Pune

Are you a enthusiastic individual with excellent communication skills? Do you thrive in helping customers resolve their issues in a timely and effective manner? If so, then this challenging Live Chat Specialist Role at Eclerx Pune could be the perfect fit for you!

At Eclerx, we are committed to providing world-class customer service. Our team of experienced individuals work together to provide a smooth customer experience.

  • As an Customer Operations - Inbound Chat Analyst, you will be responsible for:
  • Responding to customer inquiries via live chat in a helpful manner.
  • Handling common concerns effectively and efficiently.
  • Escalating complex issues to the appropriate department .
  • Providing a valuable customer experience.

If you are ready to join our dynamic team and make a real impact on our customers, we encourage you to apply!

Exciting Opportunity at Eclerx! Inbound Chat Analyst for Customer Operations (Pune)

Eclerx is on the hunt for a skilled and passionate Inbound Chat Analyst to join our growing team in Pune. In this key role, you will be the initial touch for our valued customers, providing top-notch support via live chat. If you have a solid understanding of customer service principles and a knack for resolve customer queries effectively, we encourage you to submit your resume!

  • As an Inbound Chat Analyst, you will:Serve as the primary point of contact for customers via live chat
  • Responsibilities include: Identifying and escalating complex issues to appropriate teams
  • Qualifications: Strong problem-solving abilities

We offer a dynamic work environment and the opportunity to grow your career in a leading business. Apply today and become part of the Eclerx team!

Kickstart Your Career as an Inbound Chat Analyst at Eclerx Pune

Are you a driven individual with exceptional customer service skills? Do you excel in a fast-paced environment and value helping others? If so, then an inbound chat analyst role at Eclerx Pune might be the perfect platform for you!

At Eclerx Pune, we are dedicated to providing our customers with a seamless experience. As an inbound chat analyst, you will be the primary liaison for our clients, handling their concerns in a timely manner.

  • Gain valuable experience in the customer service industry
  • Develop your communication and problem-solving skills
  • Work in a collaborative and supportive team environment
  • Be rewarded with competitive compensation and benefits

If you are eager to learn and grow, we encourage you to apply today! Join our team at Eclerx Pune and make a difference in the lives of our customers.

Analyst - Customer Operations: Inbound Chat Role at Eclerx (Pune)

Are you a passionate individual with strong customer service skills? Do you enjoy resolving customer inquiries in a fast-paced environment? If so, then this rewarding opportunity at Eclerx might be perfect for you! We are actively seeking an Analyst - Customer Operations: Inbound Chat Role to join our dedicated team in Pune.

As an Inbound Chat Analyst , you will be the first point of communication for our valued customers, offering timely and helpful solutions to their inquiries. You will employ your knowledge to troubleshoot a range of customer issues through our virtual support system.

  • Responsibilities include but are not limited to:
  • Promptly and professionally responding to inbound chat inquiries
  • Identifying and understanding customer needs
  • Providing clear and concise solutions to customer problems
  • Documenting customer interactions accurately
  • Collaborating with other team members to ensure seamless customer service

If you are a results-oriented individual with exceptional communication skills and a dedication to delivering exceptional customer experiences, we encourage you to apply!

Report this page